Privacy Policy

Date of enactment December 1, 2021
Date of last revision December 1, 2021

 X-HACK Corporation (hereinafter referred to as "the Company") is engaged in the business of supporting the construction/implementation of e-commerce sites and contracted development of IT systems, and recognizes that the protection of personal information of customers, business partners, employees, and other related parties is a serious responsibility. Therefore, based on the philosophy of personal information protection and our own code of conduct, we are fully aware of our social mission, protect the rights of individuals, and comply with laws and regulations concerning personal information.
 In addition, we hereby declare that we will establish a personal information protection management system to realize the following policy, and will make company-wide efforts to continuously improve the system while always being aware of the latest IT technology trends, changes in social demands, and changes in the business environment. We hereby declare that we will make company-wide efforts to continuously improve the system, while always being aware of the latest trends in information technology, changes in social demands and changes in the business environment.

Privacy Policy

  1. We will acquire, use, and provide personal information in an appropriate manner, and will not handle personal information beyond the scope necessary to achieve the specified purposes of use. We will also take measures to this end.
  2. We will comply with laws and regulations, national guidelines, and other norms regarding the handling of personal information.
  3. To prevent the risk of leakage, loss, or damage of personal information, we will continuously improve our personal information security system by injecting management resources that match the actual conditions of our business in order to prevent such risks through reasonable security measures. In the event of an emergency, corrective measures will be taken immediately.
  4. We will respond promptly and sincerely to complaints and consultations regarding the handling of personal information.
  5. The personal information protection management system will be reviewed and improved on an ongoing basis in a timely and appropriate manner in light of changes in the environment and actual conditions surrounding our company.

Shinsuke Matsuda, Representative Director, X-HACK Inc.

[Contact for inquiries regarding personal information protection policy and complaints and consultation regarding personal information]

    Printing Plant 1F, 2-11-3 Meguro, Meguro-ku, Tokyo 153-0063, Japan
    X-HACK Corporation Personal Information Inquiry Desk
    E-mail address: smatsuda@x-hack.jp

Publication of the purpose of use of personal information

 X-HACK Corporation (hereinafter referred to as "the Company") publicly announces that it will use personal information within the scope of the following purposes of use, in accordance with Article 18.1 of the Act on the Protection of Personal Information (Act on the Protection of Personal Information).

Purpose of use of personal information

We handle personal information for the following purposes
・To provide information on our products and services
・To provide appropriate after-sales service for products and services
・Personal information of those who inquire about our businesses will be used to respond to their inquiries.
・Personal information of our employees for personnel and labor management, business management, health management, etc.
・For recruiting and communicating with applicants
・PARKLOT subscribers' personal information is used for the provision and management of this service and for billing purposes.
・PARKLOT" users' personal information is used to provide this service.

Dissemination of Matters Concerning Retained Personal Data

 X-HACK Corporation (hereinafter referred to as "the Company"), the personal data in its possession (for which the Company has the authority to notify the purpose of use, disclose, correct, add or delete content, suspend use, erase, and suspend provision to third parties) are as follows.

  1. Name, affiliation and contact information of the administrator regarding personal information

    Administrator name: Shinsuke Matsuda, Personal Information Protection Manager
    E-mail address: smatsuda@x-hack.jp

  2. Purpose of Use of Retained Personal Data

    ・To provide information about our products and services
    ・To provide appropriate after-sales service for products and services
    ・Personal information of those who inquire about our various businesses is used to respond to their inquiries.
    ・Personal information of our employees is used for personnel and labor management, business management, health management, etc.
    ・For recruiting and communicating with applicants

  3. Contact for complaints regarding retained personal data

    Inquiries regarding retained personal data are accepted at the following contact point.
        Printing Plant 1F, 2-11-3 Meguro, Meguro-ku, Tokyo 153-0063, Japan
        X-HACK Corporation Personal Information Inquiry Desk
        E-mail address: smatsuda@x-hack.jp

  4. About the authorized personal information protection organizations we are a member of

    There is no authorized personal information protection organization that we are a member of.

Procedures for Disclosure, etc. of Retained Personal Data

 You can request "notification of purpose of use, disclosure, correction, addition or deletion of content, suspension of use, elimination, and suspension of provision to third parties" (disclosure, etc.) of retained personal data.
 We will respond to requests for disclosure of personal information in accordance with the following procedures.

  1. Acceptance of Requests for Disclosure, etc.

    (1) Please contact us at the address below.
    Please mail or bring the designated form to the following address after agreeing to our "Handling of Personal Information" upon arrival.
        Printing Plant 1F, 2-11-3 Meguro, Meguro-ku, Tokyo 153-0063, Japan
        X-HACK Corporation Personal Information Inquiry Desk
        E-mail address: smatsuda@x-hack.jp

    (2) Please mail or bring one of the following documents together with (1) "Prescribed Form" for identification.
    ・A copy of an official identification such as a driver's license or passport that verifies the identity of the person making the request for disclosure, etc. (the copy must show the name and address of the person making the request for disclosure, etc.)
    ・A copy of the certificate of residence (made within 30 days prior to the date of the request for disclosure, etc.)

    (3) If a proxy is to complete the procedures, in addition to (1) the "prescribed form" and (2) "identification documents," please mail or bring one of the documents listed in (a) and (b) below.
    a) Identification documents of the agent
    ・A document certifying the agent, a copy of the agent's driver's license, passport, or other official identification that can be used to verify the agent's identity (the document must show the name and address of the agent making the request for disclosure, etc.)
    ・A copy of the representative's certificate of residence (made within 30 days prior to the date of the request for disclosure, etc.)
    ・If the representative is an attorney, a document showing his/her registration number
    (b) A document evidencing the power of attorney (power of attorney, etc.)
    ・If the document proving the identity of the applicant or his/her representative clearly indicates the place of residence, it may be erased.
    ・Documents proving the identity of the applicant or his/her representative will be disposed of responsibly within two months of our obtaining them.

  2. Fees for "Requests for Disclosure, etc." and Method of Collection

    Only in the case of a request for notification or disclosure of the purpose of use, the following amount (including our reply fee) will be charged per request. Please enclose a postal fixed-sum money order for the following amount when mailing the request form.
    ・Commission amount: 1,000 yen (tax included)

  3. Notification of review results

    The results of our internal review will be communicated without delay by
    ・In case of notification or disclosure of the purpose of use of personal information, a letter is mailed or hand-delivered.
    ・For correction, notification, deletion, suspension of use, erasure, or suspension of provision to a third party of personal information, please contact us by phone or e-mail.

    The letter should be sent by one of the following methods, whichever is appropriate
    ・The response letter will be mailed to the registered address of the applicant.
    ・The response will be emailed to the person's registered email address.
    ・Call the person's registered telephone number and answer verbally.

Handling of Personal Information

 We collect and store personal information in accordance with A.3.4.2.5 of JIS Q 15001:2017 (A.3.4.2.4, Measures to be taken when information is obtained directly from the person in writing).
 The personal information obtained from this form will be used only for the purposes described in section 3 below, and will not be used beyond the scope of these purposes.

  1. Business Name

    X-HACK Corporation

  2. Name, affiliation and contact information of the administrator regarding personal information

    Personal Information Protection Manager: Shinsuke Matsuda
    Email Address: smatsuda@x-hack.jp

  3. Purpose of use of personal information

    ・To respond to inquiries

  4. Provision of Personal Information to Third Parties

    We will not disclose or provide personal information provided by you to third parties except in the following cases
    ・If you have the consent of the person in question
    ・When required by law
    ・When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the individual
    ・When it is especially necessary for improving public health or promoting the sound growth of children and it is difficult to obtain the consent of the person in question.
    ・When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the consent of the individual is likely to impede the execution of such affairs.

  5. Outsourcing the handling of personal information

    We do not outsource the handling of personal information provided to us.

  6. Request for Disclosure of Personal Information

    Customers may contact our "Personal Information Inquiry Desk" to request disclosure of their personal information (notification of purpose of use, disclosure, correction, addition, deletion, suspension of use or elimination, or suspension of provision to a third party). In such cases, we will respond within a reasonable period of time after confirming the identity of the person making the request. For details on requests for disclosure, etc., please contact the "Personal Information Inquiry Desk" below.

        Printing Plant 1F, 2-11-3 Meguro, Meguro-ku, Tokyo 153-0063, Japan
        X-HACK Corporation Personal Information Inquiry Desk
        Email Address: smatsuda@x-hack.jp

  7. Voluntary nature of providing personal information

    Whether or not you choose to provide us with your personal information is voluntary. However, if you do not provide us with the required information, we may not be able to provide you with the appropriate services.

  8. Information obtained mechanically through access to this Web site

    We may use cookies to obtain information about visitors to our website in order to ensure the security of the website and to improve user services.